This Membership Agreement contains important information for you about AMERICA’S PHARMACY™ and the terms and conditions of your participation in the program.
Contact AMERICA’S PHARMACY™
MedImpact Healthcare Systems, Inc.
10181 Scripps Gateway Ct.
San Diego, CA 92131
General Terms and Conditions
AMERICA’S PHARMACY™ is a prescription savings program. It is NOT an insurance program or plan. Rather, AMERICA’S PHARMACY™ provides individuals with access to discounts on prescription drugs at pharmacies that have agreed to participate in the program. The discounts can be up to 80% off of a participating pharmacy’s retail prices on brand and generic prescriptions. The average savings with the program is 54% off of the participating pharmacy’s retail prices. You will pay the lower of the pharmacy’s retail price and the negotiated discounted price that the pharmacy has agreed to offer to AMERICA’S PHARMACY™ members. You are responsible for paying the entire cost of your prescription under the program after the discount is applied; AMERICA’S PHARMACY™ does not make any payments directly to participating pharmacies. To access the discounted pricing available under the program, simply show your membership card to the participating pharmacy when you give the pharmacy your prescription for filling. The pharmacy will submit a claim for your prescription to the program administrator and will tell you your cost for the prescription while you wait.
No Membership Fees, No Enrollment Fees
There are no membership fees, enrollment fees, processing fees, or other periodic fees or charges to be a member of AMERICA’S PHARMACY™.
No Limitations, Exclusions, or Waiting Periods
There are no limitations, waiting periods, exclusions, or exceptions regarding your use of the program. You may use AMERICA’S PHARMACY™ immediately at any participating pharmacy.
There are no limits on how many times you may use the program. You may use the program as little or as much as you like.
No Quality Guarantee of Services or Products from Participating Pharmacies
Neither AMERICA’S PHARMACY™ nor the program administrator guarantee the quality of the services or products you receive at participating pharmacies.
No Need to Renew
There is no need to renew your membership in the program.
May Be Used by All Household Members
Your membership may be used by any of your household members, including pets, if the pet medication is filled at a participating pharmacy. You do not need to contact us to add household members to the program. If you would prefer that a household member obtains his/her own card, simply call the toll-free customer care number listed on your membership card or go to our website at www.americaspharmacy.com and follow the instructions.
Which Pharmacies Participate in AMERICA’S PHARMACY™
You can view the current list of pharmacies that are participating in the program by going to our website at www.americaspharmacy.com
How to Cancel Your Membership
You may cancel your membership in the program at any time. To cancel your membership, simply call the toll-free customer care number listed above and on your membership card or send a letter requesting that your membership be cancelled to MedImpact®’s corporate address listed above and on your membership card.
How to File a Complaint
You may report a complaint by calling the customer care number listed above and on your membership card, accessing the AMERICA’S PHARMACY™ program website (www.americaspharmacy.com), or sending a letter to MedImpact®’s corporate address listed above and on your membership card. If you remain dissatisfied with the resolution of their complaint, you can contact their state department of insurance for further assistance.
How to Ask a Question about AMERICA’S PHARMACY™
You may make any inquiries of the program by calling the customer care number listed above and on your membership card, accessing MedImpact®’s website (www.americaspharmacy.com), or sending a letter to MedImpact®’s corporate address listed above and on your membership card.